Orders may be returned within 14 days of delivery. All goods must be returned in the same state and condition that they were delivered and be in their original packaging.
For a full refund all goods must be returned in a resalable condition unless proven to be damaged in transit or faulty.
Packaging and posting costs are not refunded.
Sterry Telecom Limited reserves the right to charge a restocking fee up to a maximum of 25% of the sales value if equipment is not returned according to our refund policy.